MARAXTransfers & Guided Tours Book

Booking terms

DRAFT – awaiting client approval. These terms are a draft and will be finalised before launch.

Booking and payment

  • Send a request at least 24 hours before the tour; a week ahead is recommended.
  • Your booking is confirmed when we email you a confirmation and you have paid in full, within 48 hours of confirmation, and before your tour.
  • Prices are per person and do not include VAT. International bank transfer fees are paid by the sender.

Cancellations

  • Cancel more than 48 hours before departure: full refund, less any bank or card fees.
  • Cancel within 48 hours of departure: 50% of the tour price is charged.
  • No-show: the full tour price is charged.
  • If we cancel because of weather, safety, or because the minimum number of guests is not reached, you can move to another date for free or get a full refund.

On the tour

  • Minimum group sizes apply: 2 guests for most tours, 4 for Spitzkoppe.
  • Itineraries can change because of weather, tides or road conditions. Your guide will always choose the safe option.
  • Drones are not allowed on our tours.